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Stranded in Germany

Updated: Jun 4

Bad things can happen when you travel. All it takes is one misplaced step. Anne and Daniel H. are very experienced travelers and understand the importance of trip protection. The couple from Georgia is enjoying their retirement by frequently going on long trips, usually six to eight times a year.

A while ago, they were in Germany when the unexpected happened. Anne fell backward while walking up a scenic cobblestone street that led up a hill. She had a bad fall and suffered a subdural hematoma that required emergency surgery.

It was a life-and-death situation, she even had to be helicoptered to a specific clinic. To the couple’s surprise, there was also post-op trouble. After Anne’s discharge, their current trip insurance would not help them get home. There was confusion over a German medical rule prohibiting patients from driving and flying within three months of any neurosurgery. Anne thought she was not cleared for air travel although the rule only prohibits such patients from driving a vehicle themselves or piloting an aircraft.

The Value of Travel Insurance

Fortunately, through a friend they learned about an air ambulance company that was responsive and willing to help Ann get home safely and quickly. Weeks later, both Ann and Daniel learned that it’s not enough to have trip insurance but to have qualified, responsive insurance that will guide you every step of the way through these unexpected travel episodes.

ARREVA a new travel membership program provides travelers like Ann and Daniel the peace of mind that when a significant medical or trip interruption occurs, they will not be hindered by barriers to get home but instead they will be met with an expert team of solution oriented travel advisors to help them get home.

Our comprehensive travel membership program covers various travel and medical expenses as well as insurance services when you’re more than 300 miles from home or out of the country. This plan is ideal for corporate and personal travelers, domestic travelers, and international travelers like Anne and Daniel.

Benefits of ARREVA membership include:

Around-the-clock travel and medical assistance: We cover many of the same events as travel insurance agencies, such as lost luggage and interrupted trips.

Concierge services: While our competitors will take you to the nearest hospital or destination to meet your needs, we will transport you to wherever you want to go. We also offer coverage for a family member to travel with you in some cases.

Quarantine benefits: We will cover your pandemic or epidemic non-hospital evacuations and mid-trip quarantine confinements if you select a premium or pandemic membership.

Evacuation benefits: While traveling under an ARREVA membership plan, we will make sure you have the best protection. Benefits include security and natural disaster evacuations to help you depart a country due to unsafe circumstances or weather.

Prescription replacement services: If you lose or misplace a prescription while abroad, our team can coordinate a prompt replacement so you can continue to stay healthy or recover from an illness.

Personal property benefits: If you are a victim of theft during your travels, ARREVA can provide reimbursement of up to $3,000 to replace your valuables and other items.

Out-of-country medical coverage benefits: Regardless of where you travel, ARREVA’s out-of-country medical benefits will provide primary coverage for injuries and emergency illnesses.

In addition to medical and travel coverage, all ARREVA members have access to our team of travel experts. Whether you need help booking flights, finding accommodations, or dining recommendations, our team is here to take care of the details so that you can relax and enjoy your trip.

All members have access to our app and online portal, which feature current medical information and real-time security alerts to assist with trip planning. Members can also take advantage of our white-glove concierge services. Our premium concierge services can help with reservations, lost baggage retrieval, and day trip planning.

For more information, call (877) 842-0007.

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